Returns & Refund Policy
At RiteRomances, we want you to be satisfied with your purchase. If you are not completely happy, please review our return policy below.
Return Window
We accept returns within 30 days of delivery.
Eligibility for Returns
To qualify for a return:
- Items must be unused, unwashed, and in original condition
- Items must be returned in original packaging
- Proof of purchase is required
For hygiene and safety reasons, used items cannot be returned.
Return Process
To initiate a return, please contact us at niteromances@outlook.com with your order number and reason for return.
Once approved, we will provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Refund Processing
After we receive and inspect the returned item, approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos or videos. We will assist with a replacement or refund where applicable.